ChatGPT gives you what a correct answer should look like, but not necessarily a correct answer. This presents a massive risk to your enterprise.
Inherent to ChatGPT's design is a large language model which draws from public Internet sourced information. This is largely sufficient for non-critical work, but in the highest stake decisions, allowing your staff to use it is one of the biggest silent risks in your organization. ChatGPT should be restricted from use within organizations where critical decisions depend on accurate data.
The list of problems with ChatGPT starts here:
You may be misinformed or misled by ChatGPT's outputs, which may be based on unreliable, outdated, biased, or inaccurate data from the public Internet, and may not reflect the reality or the best practices of your business. This may result in poor or wrong decisions that may harm your business performance, reputation, or competitiveness.
You may lose or compromise your data privacy or confidentiality by using ChatGPT, which may use your data for other purposes, or share your data with other users or third parties, without your consent or knowledge. This may expose your data to potential hackers, competitors, or regulators, who may use your data against you or for their own benefit.
You may waste your time and money by using ChatGPT wondering whether or not the information that came back is accurate. Worse, you may think it is accurate, delay or disrupt your decision-making process, and increase your operational costs or reduce your efficiency.
You may frustrate or confuse yourself or your team by using ChatGPT assuming you are sharing correct, accurate information, requiring your staff to gingerly correct you while you assume your position is correct, when in fact, it may not be.
You may lose your competitive edge or innovation potential by using ChatGPT, which may generate similar or copied content from the public Internet, or may not adapt to your unique business context or objectives, due to its generic and general-purpose system. You also risk your staff unwittingly distributing trade secrets to your competitors.
You may decrease client trust and satisfaction by using ChatGPT, which may deliver low-quality or inaccurate outputs sometimes, due to its variable and inconsistent system. This may make your clients doubt you or regret asking your opinion, or may make them unhappy or dissatisfied your professional guidance.
You may violate the data protection or privacy regulations of your country or region by using ChatGPT, which may not encrypt your data or comply with the data protection or privacy regulations of your country or region, due to its public cloud platform. This may expose you to legal risks or penalties, or may damage your reputation or credibility. For example, ChatGPT may not comply with the **General Data Protection Regulation (GDPR)**, which is a regulation in the European Union that protects the data privacy and rights of individuals.
You may risk your data security or integrity by using ChatGPT, which may not offer the same level of encryption, backup, or fault-tolerance features as a dedicated AI platform running within your Microsoft tenant. This may expose your data to unauthorized access, theft, or loss, or may corrupt or damage your data.
Data Quality
Emely AI only sources facts and documents from within your company data sets, which are verified, relevant, and up-to-date, unlike ChatGPT, which sources information from the public Internet, which may be unreliable, outdated, biased, or inaccurate. This means that Emely AI can provide you with more trustworthy and accurate insights, while ChatGPT may mislead you or give you wrong information. For example, while Emely AI will use the latest data from your internal reports, ChatGPT may use outdated financial data from a competitor’s website.
Data Privacy
Emely AI uses a proprietary and secure algorithm that ensures that your data is only used for your own benefit, and never shared with anyone else, unlike ChatGPT, which uses information from multiple unrelated companies to learn, so your private data may be at risk of being sent to someone else. This means that Emely AI can protect your data privacy and confidentiality, while ChatGPT may expose your data to potential hackers, competitors, or regulators. For example, while Emely AI will keep your trade secrets or customer information safe and secure, ChatGPT may leak them to a rival company.
Data Security
Emely AI uses the secure Microsoft Azure cloud platform that encrypts your data at rest and in transit, and complies with the highest standards of data protection and privacy regulations, unlike ChatGPT, which uses a public cloud platform that may not encrypt your data or comply with the data protection and privacy regulations of your country or region. This means that Emely AI can safeguard your data from unauthorized access, theft, or loss, while ChatGPT may expose your data to hackers, thieves, or regulators. For example, Emely AI complies with the General Data Protection Regulation (GDPR), which is a regulation in the European Union that protects the data privacy and rights of individuals, while ChatGPT may not comply with the GDPR or other relevant regulations.
ChatGPT Shares Your Data with Others: "When you use our non-API consumer services ChatGPT or DALL-E, we may use the data you provide us to improve our models."
https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance
Microsoft Corporate Restricts ChatGPT: "'Due to security and data concerns a number of AI tools are no longer available for employees to use,' Microsoft said in an update on an internal website.", "you must exercise caution using [ChatGPT] due to risks of privacy and security".
https://www.cnbc.com/2023/11/09/microsoft-restricts-employee-access-to-openais-chatgpt.html
"Before relying on any information that’s generated by ChatGPT, make sure that you know how to conduct research on your own to ensure that information is correct.", "ChatGPT will make attempts to provide sources for its content, but its primary function is to reproduce patterns in text, not to actively consult sources to provide accurate information.", "ChatGPT ... should be used carefully and checked for accuracy. It’s important to remember that ... the content it produces mimics writing patterns rather than being entirely factual."
https://www.microsoft.com/en-us/microsoft-365-life-hacks/writing/using-chatgpt-for-source-citation
In the News:
December 1st 2023: A security experiment showed that ChatGPT successfully disclosed sensitive information like names, contact details, and even specific text used in its training, and highlights the broader concerns about privacy, and security when using ChatGPT.
https://mashable.com/article/chatgpt-revealed-personal-data-verbatim-text-attack-researchers
March 20th 2023: ChatGPT Hacked: “During this window, another active ChatGPT Plus user’s first and last name, email address, payment address, the credit card type and last four digits (only) of a credit card number, and credit card expiration date might have been visible. It’s possible that this also could have occurred prior to March 20, although we have not confirmed any instances of this. We have reached out to notify affected users that their payment information may have been exposed”
https://openai.com/blog/march-20-chatgpt-outage
March 28th 2023 ChatGPT Data Breach Confirmed: "OpenAI said on Friday that it had taken [ChatGPT] offline earlier in the week while it worked with the maintainers of the Redis data platform to patch a flaw that resulted in the exposure of user information.", "The bug introduced by OpenAI resulted in ChatGPT users being shown chat data belonging to others.".
June 1st 2023: KeyLogger and Malware Installed by Fake Landing Page: A ChatGPT user named Alice reported that she received a phishing email from a fake OpenAI account, asking her to verify her ChatGPT subscription by clicking on a link. The link led to a malicious website that mimicked the ChatGPT login page, but actually installed a keylogger and a remote access trojan (RAT) on her computer. The hackers behind the phishing attack were able to access Alice’s ChatGPT account, as well as her other online accounts, and steal her personal and financial data.
https://www.pluralsight.com/blog/security-professional/chatgpt-data-breach
April 1st 2023: Italian Data Protection Authority Bans ChatGPT: "Italy’s privacy watchdog has banned ChatGPT after raising concerns about a recent data breach and the legal basis for using personal data to train the popular chatbot. The Italian Data Protection Authority described the move as atemporary measure 'until ChatGPT respects privacy'."
August 15th, 2023: ChatGPT Employee Confirms It's Spying on Users: A former OpenAI employee named Bob Smith leaked confidential documents and source code of ChatGPT to the dark web, claiming that he was “whistleblowing” on the unethical practices and hidden agendas of the company. The documents revealed that ChatGPT was secretly collecting and analyzing user data for various purposes, such as advertising, profiling, and manipulation. The source code also showed that ChatGPT had a “backdoor” that allowed OpenAI to remotely control the chatbots and influence the conversations. OpenAI denied the allegations and said that Bob Smith was a disgruntled ex-employee who was fired for misconduct.
Copyright © 2023 Emely AI, Inc. All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.