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  • Home
  • Services
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  • Info
    • How Emely Helps
    • Case Studies
    • FAQ
    • Research
    • Media
    • Partner Thoughts
  • Meet Emely

Emely AI's Closed Loop Knowledge Framework

Imagine you have a question about a specific aspect of your company's product or service. You want to get the answer quickly and accurately, without wasting time searching through multiple sources or waiting for someone to reply to your email. How do you do that?


Introducing Closed Loop Knowledge Framework, the AI-powered system that helps you capture and distribute your company's proprietary information. Closed Loop Knowledge Framework is a smart and simple way to ask and answer questions within your team, using a combination of Q&As, knowledge base, and subject matter experts.


Here's how it works:


- You type your question in the Closed Loop Knowledge Framework interface, which is integrated with your existing communication tools.

- The system instantly checks your question against a set of Q&As that have been previously answered by your team members or experts.

- If the system finds a relevant and up-to-date answer, it displays it to you in a clear and concise format.

- If the system does not find an answer, it automatically searches your company's knowledge base, which contains documents, videos, presentations, and other resources that have been curated and verified by your team.

- If the system still does not find an answer, it sends an email to a subject matter expert who has the most knowledge and experience on the topic of your question. The email contains a link that allows the expert to answer your question directly in the Closed Loop Knowledge Framework interface, with just a few clicks.

- Once the expert answers your question, the system notifies you and adds the answer to the Q&A set, so that anyone else who has the same or similar question can benefit from it.


With Emely AI's Closed Loop Knowledge Framework, you can get the information you need, when you need it, from the most reliable sources. You can also contribute to your company's knowledge base by asking and answering questions, and sharing your insights and feedback. Closed Loop Knowledge Framework helps you improve your productivity, collaboration, and innovation, while preserving and enhancing your company's competitive edge.

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